We are a private label and custom manufacturing company. As such our policies regarding payment and shipping reflect the fact that once a product is private labeled or custom manufactured it is unique to you/your company.
Acceptable Forms of Payments:
• We accept all major credit cards* (Visa, MasterCard, American Express, Discover)
• An executed credit card authorization form must be on file prior to ordering.
• We accept wire transfers, bank checks, and certified checks.
• We accept regular check but they must clear our bank prior to order prepared and shipped.
• WE DO NOT SHIP ORDERS VIA COD
• All sales are final, unless product arrives damaged (reporting of damaged products must take place within 24 hours)
*Credit Card orders are charged two separate amount orders per order. First we charge 50% of the order amount. Second charge is the other 50% of the order + Shipping charges.
Your Private Label order will ship within 5-7 days of having received your bulk printed labels. If we are printing a small run for you it will be shipped within 5 days of your final
For whole sale orders we do not allow returns or give refunds. All sales are final. The only exception to this policy is if you receive the wrong product or a defective product. If you receive the wrong product or defective product please contact your Account Manager as soon as you receive the order.